Before you start, you’ll need to connect your drive. Maybe someone else has seen this issue and might be able to help! I’m pasting below all of the troubleshooting steps I performed based on my interactions with WD Customer Support.Find helpful customer reviews and review ratings for WD 1TB Black My Passport for Mac Portable External Hard Drive - USB 3.0 - WDBJBS0010BSL-NESN at.Plugging In Your WD My Passport Into Your Mac And Windows PC. Since my device reached End of Support in 2013, there really isn’t anything more they can do. I have reached out to WD Customer Support and exhausted all troubleshooting suggestions with them. Use 'Full Scan' to recover deleted files from WD My passport external hard drive which can not be found with 'undelete' and 'unformat' and 'recover partition',after showing an error,display as raw file system,unformatted,unknown partition,unpartitioned,needs to be formatted,or the file system is not exfat,not fat32,not ntfs.And the issue remains the same.There is no error to capture in a screen shot, because the device is not recognized at all. 99Since I submitted my Incident, I have upgraded my iMac to macOS Big Sur version 11.3. Your Western Digital My Passport drive uses an external hard drive standard called USB 3.0.WD 5TB My Passport Ultra for Mac Silver Portable External Hard Drive HDD, USB-C and USB 3.1 Compatible - WDBPMV0050BSL-WESN 4.5 out of 5 stars 6,212 139.99 139. Or you may need a cable or adaptor depending on the Mac and PC you have.I have not tried another USB cable, because 1) it is a special cable that is needed to connect this My Passport device, and 2) it worked just fine with my old iMac.I went through all of the steps that were possible in the article/link you provided. And as stated above, it connected properly to my old iMac. I just recently tried to connect it to my new late 2020 iMac, and it will not connect, just like many others who I’ve read that are having the same connectivity issues since using macOS Big Sur.There is no physical damage to the My Passport device. Please note that I have connected the 3TB device into the same USB port on this iMac as the one I have currently plugged the My Passport into, and the USB port functions correctly with the 3TB device.The My Passport drive was accessible and functioning properly approximately 2 months ago on my old 2009 iMac running OS X El Capitan. You can that a different Western Digital device is connected correctly, it is a 3TB device that is formatted as 2 volumes, one for regular use, and one used specifically for Time Machine Backups.5) As I already stated, it worked on my old iMac. 4) I turned off the iMac, let it restart, waited a full hour, and then retried connecting the device, and it still did not work. 3) I have tried multiple USB ports on my new iMac and the results are the same, and other devices function properly in each of those USB ports. 2) As stated above, I did not change out the cable because it is not a standard USB cable and the device worked fine on my old iMac. 1) There is no power adapter, it gets its power from the USB cable connected to the iMac.
My WDeasystore 4TB was recognized on my 2019 MacBook Pro 16-inch using a USB-C to USB 3 adapter. 6) Since it showed up correctly on my old iMac, the device has not failed.I have a similar problem. I am not contacting Apple about this issue, this is a Western Digital My Passport issue. Best free personal finance software for mac 2018Older “My Passport for Mac” 4TB drive. (As I write this, a Time Machine backup just completed to a similar. All worked before and continue to work with other drives. At first the emptied drive was still visible to Disk Utility, just missing the containers as if the disk had never been erased, formatted, and used without apparent trouble.I have used 3 different cables. Shortly thereafter first one, then all three of the backup APFS containers have disappeared without being deleted. Disk Utility previously successfully created three APFS containers that were used to create backup images on this drive. Essentially the same results on my vintage 2011 MacBook Pro 17-inch with High Sierra installed. The pattern of vibration varies as if the firmware is trying to do something. It can be felts spinning and vibrating, LED flashing. The drive powers up every time. Under no condition is the presence of the WDeasystore drive seen by Disk Utility. Also tried running Disk Utility from Recovery mode (cmd-R on re-booting). ![]() ![]() However, that machine is rarely used anymore, and the iMac is my main computer for now.Hope this helps someone, I know coming to a place like this everyone is on a different experience level and some just don’t want really deep technical solutions. I also have a late 2013, 13: MacBook Pro with Big Sur, and the Passport Drives have worked on that as well when I’ve needed to use it. I didn’t own the 12 TB My Book before last Friday, so can’t speak about it prior to my current setup, but the Passports have worked fine since Big Sur 11.0.1, and even Catalina and Mojave, etc. Wd My Passport Wdbjbs0010Bsl Windows 10 In AYou could also use Linux if you know how, just to simply confirm the drive still works.What you would want to do is chose whichever guest OS, or alternative Host OS, you want to work with, make sure the drive mounts on that platform and install the necessary WD tools. The other option is to install windows 10 in a VM, or use a physical windows computer, if you have one. You can legally virtualize macOS from version Lion to Big Sur without needing the Server version. There are a couple suggestions I can give you:If you know how to work with Virtual Machines, you can use VMware Fusion 12 for free (for personal use.). From what I’ve read, your drive works, but NOT on Big Sur. For droves that don’t show up at ALL, I would usually question if the drive controller was bad, or not, or even if there was platter damage. But my old version is no longer supported on Big Sur, so I never even thought about that.But, I like the idea of looking into VMware!I recently (in fact, just this past week) disassembled my old Time Capsule (from 2009) and took out the 1TB WD drive! I was going to put it an enclosure, but then just decided not to. So I’ll leave it at this for now until I get further feedback as to what you’re comfortable with doing, and go from there.Unfortunately, at least for me, My Passport doesn’t show up under Disk Utility at all.In the past, I used Parallels and had Windows 7 installed. Just reading this thread suggests people here may not have a lot of technical experience with dealing with drives, so I don’t want to go overboard here with suggesting things that could make things worse, if you don’t know what you’re doing. I’ve exhausted every suggestion available on via apple. Are you on the Apple Communities at all? I’ve been working on there to get some help, and so far, I’m still stuck…trying to reinstall El Capitan on that machine.
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